Promote the development and growth of CIB market share through selling a value-adding financial services to achieve the set objectives and applying superior quality service to keep CIB image. In addition to handling all customers’ requests/instructions.
Perform the operational functions related to cash area including cash/non-cash transactions and provides a superior service level to all customers.
Participate in the completion of assigned audit engagements, assist in addressing any potential risks, delivering audit services in a timely and effective manner as well as communicate with the Senior Auditor any raised issues in order to improve and enhance the overall operations.
To search for new business opportunities in local market to deliver sales, through making outbound calls/ visits to describe bank’s products, explain the benefits of these products, in relevance to customer’s needs, and to answer customer’s questions to increase revenues and meet set targets
To professionally handle inbound/outbound calls in terms of (inquiries, complaints, request) in order to maintain customer satisfaction and good image for the bank by providing a prompt, efficient and courteous service to customers.